Terms of service – Onepowerreaders.in
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Terms of service

Welcome to OnePower Readers. By accessing or using our website, you agree to be bound by the following terms.

1. Use of Website

By using this site, you confirm that:

  • You will not misuse this website

  • You agree to follow all applicable laws

2. Products & Information

  • We sell physical products (reading glasses and accessories)

  • We strive to display accurate product details, but minor variations may occur

  • Product availability may change without notice

3. Pricing & Payments

  • All prices are listed in INR

  • We accept prepaid payments and Cash on Delivery (COD)

  • Orders may be cancelled if:

    • Pricing error occurs

    • Fraudulent activity is suspected

    • Service is unavailable in your location

4. Shipping Policy

  • We deliver across India

  • Delivery timelines may vary depending on location

  • Delays may occur due to logistics or external factors

5. Returns & Refunds

  • We offer a 7-day return policy from the date of delivery

  • Returns are accepted only if:

    • Product is unused

    • In original packaging

    • Defective, damaged, or incorrect item received

Refund Details:

  • Processed within 5–7 business days after approval

  • Refund will be issued to:

    • Original payment method (Prepaid)

    • Bank transfer or store credit (COD)

6. Cancellation Policy

  • Orders can be cancelled before dispatch only

  • Once shipped, cancellation is not possible

  • Customer must follow the return process after delivery

7. Exchanges

  • Exchanges are allowed only for defective or incorrect items

  • Subject to stock availability

8. Limitation of Liability

We are not liable for:

  • Delays caused by courier/logistics partners

  • Misuse of product

  • Indirect or incidental damages

9. Intellectual Property

All website content (images, text, branding) is owned by OnePower Readers and cannot be used without permission.

10. Governing Law

These terms are governed by Indian law. Jurisdiction: New Delhi, India.

11. Contact Information

📧 onepowerreaders@gmail.com
📍 B-27, 2nd Floor, Lajpat Nagar II, New Delhi – 110024

By using our website, you agree to these terms.